Delivery

Please use the details below as a reference point for understanding our delivery processes at Humber Distribution.

All orders are sent via tracked delivery with DPD Local.

STANDARD UK DELIVERY PRICES 2019

Standard UK Delivery: £6.95 to an UK mainland address

FREE UK Delivery: When you spend £250 or more (ex. VAT / Delivery cost)

Space Saving Delivery: For small retailers with tiny floor space £14.95 (read more)

 DELIVERY TIMES

As we often makes items to order, especially during busy seasonal periods, it may take a little longer for you to receive your products.

We will notify you by email of estimated delivery dates when you place your order. 

In stock items are usually delivered within 5 working days. Made to order items are usually delivered within 14 working days. 

Please order in good time and, if you need items urgently, please email BEFORE placing your order! We need to be made aware of any deadlines with  your order and cannot accept refunds for items delivered after a deadline, if we are unaware that such exists.

 

FRAUD PREVENTION & YOUR ADDRESS

In our attempts to reduce fraudulent activity via credit/debit or online transactions, we will only deliver orders to addresses that pass either of the following tests:

Payment credit/debit card address details match the delivery address = Delivery can be made.

Payment credit/debit card address details do not match the delivery address but purchaser is a Limited Company using a 'trading from...' address = Address will be verified via Companies House before we attempt delivery.

By agreeing to these terms and placing an order with Humber Distribution Limited t/a Staxton Hill, you agree that we reserve the right to hold or cancel any orders that do not provide a valid UK address that either matches the payment details provided or matches the Limited Company trading address as shown on the Companies House online portal.

Humber Distribution Limited t/a Staxton Hill reserve the right to request additional verification details, if we believe that the delivery details do not match the intended recipients address.